For Healthcare Professionals: Refer a Patient to Bestcare24
When you refer a patient to Bestcare24, you are connecting them with a trusted partner dedicated to providing high-quality, personalised care in their own home. We specialise in live-in and complex care packages, working closely with patients, families, and NHS partners to ensure safe, effective, and timely discharges. Our service is free for patients and families, and we are committed to supporting your clinical team by reducing delays and improving patient outcomes.
Request a Care Advice Call for a Patient
Always free, independent, and expert home care advice.
Like many trusted services founded by healthcare professionals who understood the gap in post-discharge support, Bestcare24 was built on the principle that the right home care can transform lives. We know that GPs, hospital discharge teams, social workers, and community nurses need a reliable partner they can count on.
We work in close partnership with numerous Local Authorities, NHS Trusts, and Integrated Care Boards (ICBs) across the UK, acting as a seamless extension of your multidisciplinary team.
Patient Wellbeing and Sustainable Care Are at the Heart of Our Service When you refer a patient to Bestcare24, you can expect:
Request a care advice call for a patient
Patient satisfaction and long-term wellbeing are at the heart of our service.
✓ Expertise in Complex Care: We are experienced in supporting patients with a wide range of needs, including dementia, Parkinson’s, acquired brain injuries, spinal injuries, and palliative care needs, helping to prevent unnecessary hospital readmissions.
✓ Person-Centred Matching: We don’t just provide a carer; we carefully match a trained and experienced care professional to the patient’s personality, interests, and clinical needs, promoting true wellbeing and companionship.
✓ Focus on Long-Term Stability: By creating positive support packages and investing in our care professionals, we build stable, lasting relationships that provide continuity and security for the patient and peace of mind for their family.
A Service Delivery Model to Be Truly Proud Of We understand the pressures on the health and care system. Our service is designed to provide a swift, effective, and compassionate alternative.Our dedicated Referral Team and Care Managers are available for discussions, can conduct joint visits, and will provide you with regular updates on your patient’s transition. We handle all aspects of the care journey, from the initial assessment and care plan creation to the ongoing management of the package. We also provide clear guidance on funding options, including NHS Continuing Healthcare (CHC) and local authority contributions, helping families navigate the financial landscape.
Our service is always free and independent for patients.
We have successfully arranged specialist home care for thousands of families, enabling them to remain safe and happy in their own homes.
Trusted by “Bestcare24 has become a key partner in our hospital discharge pathway. Their flexibility, rapid response times, and the quality of their live-in care packages have been instrumental in reducing delayed discharges and ensuring our most vulnerable patients receive the dignified, professional care they deserve in the community.”
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