Our Values
At BestCare24, our values are at the heart of everything we do. It is our commitment to these four core values that enable us to deliver on our promise of improving the quality of life for our Clients and their families
What are the core care values of BestCare24?
Our core values provide the foundation for our business and bind the Bestcare24 network together. Above all, we foster an inclusive and completely anti-discriminatory culture where our colleagues and Clients work together and celebrate their differences.
Trust
We understand that trust is fundamental to building strong, collaborative relationships with our Clients and their families. We pride ourselves on maintaining confidentiality, offering a discrete service, and gaining the total trust of our Clients.
Quality
We are committed to providing high-quality care services and support; the same kind of care we would like for our own family. Our outstanding recognition from the CQC, local and national awards, and our Clients’ testimonials all reflect our dedication to quality.
Compassion
We pride ourselves on person-centred, outcome-focused care, delivered with compassion, sensitivity, and without judgement. Our Carers are all passionate about changing the lives of others and complete their duties with compassion and a real sense of purpose.
Respect
We promote an all-inclusive culture, where colleagues and Clients can be themselves. We never discriminate based on background, gender, religious beliefs, or sexual orientation. We respect people’s wishes, seek to understand their aspirations, and support them to achieve their personal goals.
What makes our homecare different?
We are responsive
At BestCare24, our values are at the heart of everything we do. It is our commitment to these four core values that enable us to deliver on our promise of improving the quality of life for our Clients and their families.
We are selective
We employ only the best CareGivers whose values in care marry up with our own. We afford every member of staff thorough training before carefully matching them with the right Client.
We are flexible
If a Client or family member is unsatisfied with a particular CareGiver, all it takes is a phone call to make a change. We operate nationwide and can match our Client with another suitable member of the Bestcare24 team.
