For GPs: Request a Patient Home Care Support Call

We can provide expert advice to your patient and, if they wish, arrange a fully-managed Bestcare24 live-in or complex care package in their own home. Our service is provided at no charge to patients and families, offering truly independent, professional guidance. We are widely trusted by NHS partners across England and are here to support your practice.

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Request a Care Support Call for Your Patient

Timely, efficient, expert client support

Streamline patient care, reduce repeat appointments, and support safe hospital discharge.

Many patients turn to their GP when they or a loved one can no longer manage at home and need urgent care support. You now have a simple, effective option to connect them with expert help.

Through our quick, GDPR-compliant online form, you can request an initial care support call for a patient. A dedicated local care expert from Bestcare24 will then contact the patient directly. We will answer all their questions about home care and, if they wish, take over the entire process of arranging a full assessment and a bespoke care package. This saves you valuable time and ensures your patient receives immediate, specialist support.

Our service is trusted and widely used by GPs, Primary Care Networks (PCNs), NHS Trusts, and Local Authorities, working in seamless partnership to support patient flow and community care.

We are experts in arranging rapid-response home care to facilitate safe and timely hospital discharge.

We have successfully arranged specialist live-in care for thousands of families, reducing pressure on primary and secondary care services.
Our Care Managers are available for discussions, can attend multi-disciplinary meetings, and will keep you informed of your patient’s care plan. We handle all the complexities, including:
  • Conducting a comprehensive, person-centred care assessment.
  • Carefully matching a fully-trained care professional to the patient’s clinical needs (including dementia, Parkinson’s, palliative, and complex care) and personal preferences.
  • Managing the entire care package, including contingency planning.
  • Providing clear, independent advice on funding options, such as NHS Continuing Healthcare (CHC) , local authority contributions, and self-funding.

Expert care coordinators. Quality, costs and safeguarding

Quick Patient care referral, Reduce repeat appointments

We have a proven track record of enabling patients to live safely, comfortably, and with dignity in their own homes, often avoiding the need for residential care.

NHS commissioner

A key strength of Bestcare24 is our dedicated GP liaison service and our ability to implement complex care packages rapidly, providing a safe alternative that supports patients to remain at home.