For Social Workers: Request a Care Support Call for a Client
We can advise your client and, if they wish, arrange a fully-managed Bestcare24 live-in or complex care package. You will receive full feedback, regular reporting, and maintain complete oversight throughout the process. Our service is provided at no charge to clients and their families, offering truly independent, professional guidance. We are widely trusted by Local Authorities and NHS partners across England.
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Request a Care Support Call for a Client
Local authorities and social work teams are often the first port of call for families navigating the complexities of care. You understand the unique physical and emotional challenges they face. Bestcare24’s service is built on dedicated local experts working closely with you and the family, guiding them through every step of arranging appropriate, high-quality home care.
You can now request an initial care support call for a client via our simple, GDPR-compliant online form. A dedicated local care expert from Bestcare24 will contact the client directly. We will answer all their questions about live-in care and, with your and their permission, take over the entire process of arranging a full assessment and a bespoke care package. This frees up your valuable time for other critical cases.
Our service is trusted and widely used by Local Authorities, NHS Trusts, and Integrated Care Boards (ICBs) , working in seamless partnership to support positive outcomes for adults with care and support needs.
Client satisfaction and managing long-term sustainability are at the heart of our service.
- Full Social Worker oversight: You receive regular feedback, reports, and maintain complete control from client referral to the successful start of the care package.
- Proactive updates: We can provide milestone and successful outcome SMS text message notifications direct to your mobile, keeping you informed in real-time.
- Holistic, stable support: We concierge the client, their family, and you through the entire choice process. Our focus on balancing quality of life with long-term stability results in exceptionally low placement breakdown rates.
- Unrivalled expertise in funding: Our in-house specialists are highly experienced in client funding issues, including NHS Continuing Healthcare (CHC), local authority contributions, and the implications for self-funders over their projected care journey.
- Quality-driven matching: Our approach is guided by robust internal quality standards and a deep understanding of client needs, ensuring we match the right care professional to every individual.
Our dedicated Social Work Liaison Team and Care Managers are available for joint visits, strategy discussions, and will provide you with the detailed information you need. We handle all the complexities, including:
Conducting a comprehensive, person-centred care assessment in the client’s home or at the hospital.
Carefully matching a fully-trained, vetted care professional to the client’s clinical needs (including dementia, Parkinson’s, palliative, and complex physical disabilities) and personal preferences.
Managing the entire care package, including risk assessments, care plans, and contingency planning.
Providing clear, independent advice on funding options to help clients and families make informed decisions.
Our service is always free and completely independent for clients and their families.
We have a proven track record of enabling individuals with complex needs to live safely, comfortably, and with dignity in their own homes, providing a genuine alternative to residential care.
NHS commissioner
A key strength of Bestcare24 is our commitment to working hand-in-hand with social workers, respecting your expertise and professional judgment while providing a seamless, high-quality service for the people you support.