Patient Referrals – Bestcare24uk

Healthcare professionals: Refer a patient to Best Care 24

When you refer a patient to Best Care 24, you can trust they will receive compassionate, personalised home care focused on their wellbeing and independence. We are a leading provider of CQC-registered domiciliary care in Southampton, dedicated to helping individuals feel safe and content in their own homes. Our expert team works closely with families to create tailored care plans that meet each person’s unique needs and preferences. Our service is free to patients and families, and we are committed to providing a simple, supportive experience from the very first call.

Phone No: +44 2381550171

Request a care advice call for a patient

Always free and independent help

Dr. Richard Newland, a family doctor, founded our service in 1995. Patients would ask him for advice because they were struggling to find professional help and support to find the right care. Today, Best Care 24 carries forward that mission in Southampton, working closely with families to help them find the right home care solution, allowing their loved ones to feel safe and content in their own home.

GPs, district nurses, social workers and community groups have the option to request an initial care advice call for a patient via a simple, GDPR-compliant form. A local adviser will call the patient and answer any questions relating to home care. If the patient wishes, our adviser can liaise directly with them and their families to arrange appropriate, high-quality care.

Our company is trusted by Local Authorities, NHS trusts and clinical commissioning groups across the Southampton region. We work in close partnership with all three groups to deliver seamless care at a local level.

Request a care advice call for a patient

Patient satisfaction and long-term wellbeing are at the heart of our service.

✓ We are a trusted provider working closely with local health and social care professionals in Southampton to support safe and timely hospital discharge. Our focus on domiciliary care helps reduce delays by ensuring patients can return home with the right support in place.

✓ We have successfully arranged care for numerous families across Southampton, helping them live safely and independently in their own homes. Our team is committed to delivering the highest standard of personalised home care.

Service delivery to be truly proud of.

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Social worker referral

Expert care coordinators. Quality, costs and safeguarding

GP referral

Quick Patient care referral, Reduce repeat appointments

District nurse referral

Organise care in the field. Quick efficient help

GP surgery

Self-help leaflets and posters. Reduce unnecessary appointments

Community referral

Help people in your group. Signpost the best care

Our friendly advisers are available to speak during evenings and weekends and can liaise directly with patients and their family members. We take time to understand each patient’s clinical needs and personal preferences to create a tailored home care plan that helps them feel safe and content in their own home. We also provide guidance on care funding options and can signpost to relevant local services and support.

Our service is always free and independent for patients and families

We have proudly arranged care for numerous families across Southampton

As a CQC-registered domiciliary care provider, our focus is on delivering high-quality home care directly, not acting as a broker. We make detailed information about our services and approach available free of charge on request. When you refer a patient to us and they choose to proceed with our care, our funding comes directly from the care packages we deliver.